Prime Consult – Rescheduling video consultations

Rescheduling video consultations Doctors can reschedule video consultations to a later time. Reschedule is allowed up to 15 minutes before the consultation scheduled time and is only allowed once per consultation. We understand that given a doctor’s busy schedule, there may be times when they’re unable to attend to a patient in the committed time. […]

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Prime Consult T&C Changes FAQ

Q1. What is changing? We are changing two things -: The legal entity of your current contract for “Practo Prime Online Consultation” changes from “Practo Technologies Pvt Ltd” to “Qikwell Technologies India Pvt Limited” (Qikwell). Qikwell is part of the Practo group of companies, i.e both Practo technologies and Qikwell are 100% owned by the […]

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Prime Consult – Onboarding

1. Click here to download the document for Prime Online Onboarding. 2. Click here to download the document for Telemedicine Practice Guidelines. 3. Click here to watch the video for delivering great Online Consultation Experience.

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How to deactivate ‘book feature’ to encourage social distancing

How to deactivate ‘book’ feature to encourage social distancing (and enable call and online consult) In light of the current COVID-19 outbreak, if you wish to deactivate the book feature for your practice, here are the steps you can follow. You can also enable ‘online consult’ for individual doctors to provide consultations to patients via […]

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Empowering patient experience with digital healthcare

About Fortis Fortis Healthcare Limited is one of the leading integrated healthcare providers in India. The healthcare verticals of the company primarily comprise hospitals, diagnostics and day care speciality facilities. Currently, the company operates its healthcare delivery services in India, Dubai and Sri Lanka with 43 healthcare facilities (including projects under development), approximately 9,000 potential […]

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FAQs for Insta

Will Insta help me get more patients?Insta is a hospital management software and it does not help directly drive new patients to the hospital. How much time will it take to implement?Insta has one of the fastest implementation turnaround times in the industry. We will also help you with the implementation as well as the […]

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FAQs for Practo Plus

How do I start my online consultation? You can start your consultation from two sections on the Practo app home screen. 1. Clicking on Start Free Consultation button on the Plus Membership card.2. Clicking on Instant Video Consultation on the App Home Page. You can then select your speciality and start your free consultation. Practo […]

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FAQs for Practo Prime – Patients

What is Practo Prime?Practo Prime is the best visit experience you can get when you need to visit the doctor of your choice. It assures you;1. 15 minute wait time: Prime clinics/hospitals commit to wait times as low as 15 minutes. Many patients experience even lower!2. 24×7 instant booking: You can search and select the […]

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FAQs for Practo Prime – Providers

What is Practo Prime?Practo Prime is a technology product designed for clinics and hospitals which lets them deliver an exceptional visit experience to patients. It enables the clinics to provide instant online booking and other assured benefits to patients like 15 min wait time, advanced calling system and assured meeting with the doctor of their […]

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FAQs for Practo Consult – Patients

How does an online consultation work?We help you connect to a doctor in just 60 seconds. All you have to do is tell us your symptoms or health problems, choose the speciality, make a payment. Once payment is made, we alert our panel of verified, high-quality doctors and allocate a doctor to your consultation. In […]

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