FAQs for Practo Plus

How do I start my online consultation? You can start your consultation from two sections on the Practo app home screen. 1. Clicking on Start Free Consultation button on the Plus Membership card.2. Clicking on Instant Video Consultation on the App Home Page. You can then select your speciality and start your free consultation. Practo […]

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FAQs for Practo Prime – Patients

What is Practo Prime?Practo Prime is the best visit experience you can get when you need to visit the doctor of your choice. It assures you;1. 15 minute wait time: Prime clinics/hospitals commit to wait times as low as 15 minutes. Many patients experience even lower!2. 24×7 instant booking: You can search and select the […]

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FAQs for Practo Prime – Providers

What is Practo Prime?Practo Prime is a technology product designed for clinics and hospitals which lets them deliver an exceptional visit experience to patients. It enables the clinics to provide instant online booking and other assured benefits to patients like 15 min wait time, advanced calling system and assured meeting with the doctor of their […]

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FAQs for Practo Consult – Patients

How does an online consultation work?We help you connect to a doctor in just 60 seconds. All you have to do is tell us your symptoms or health problems, choose the speciality, make a payment. Once payment is made, we alert our panel of verified, high-quality doctors and allocate a doctor to your consultation. In […]

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Frequently Asked Questions about Practo

What does Practo do?  Our vision is to simplify healthcare by making quality healthcare more accessible, affordable and convenient Practo connects the entire health ecosystem together – patients, doctors, pharmacy, diagnostics, clinics, hospitals and other partners, to generate exceptional value and service for all, esp. the end consumers. We integrate different parts of the healthcare […]

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e-Mandate: Monthly payment option

Monthly payment for Prime with zero extra charges! What is the e-mandate option? E-mandate, lets you pay for Prime in easy monthly instalments instead of the one-time lump-sum payment for the entire duration.  Benefits you get –  Say goodbye to hefty down payments Pay ₹0 interest on instalments No extra processing charges Extend Prime subscription […]

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How to block calendar

For Practo Pro App users : In order to block the calendar for a specific doctor or for all doctors on Practo.com, please log in to your Practo Pro app, go to “Calendar” and follow the below steps. Step 1: Click on “Block Calendar” on the bottom left corner of the screen. Step 2: Add the […]

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Practo Prime Integration

Track patient walk-ins more accurately by enabling Practo Prime Integration By enabling Practo Prime Integration, you can track patient walk-ins more easily by checking in patients automatically! When you perform any of the following actions, the patient is automatically checked-in on your Prime dashboard: Manual Check-in : When a patient arrives at the clinic for […]

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