Rescheduling video consultations Doctors can reschedule video consultations to a later time. Reschedule is allowed up to 15 minutes before the consultation scheduled time and is only allowed once per consultation. We understand that given a doctor’s busy schedule, there may be times when they’re unable to attend to a patient in the committed time. […]
Author Archives: Mayank Paharia
Prime Consult – Onboarding
1. Click here to download the document for Prime Online Onboarding. 2. Click here to download the document for Telemedicine Practice Guidelines. 3. Click here to watch the video for delivering great Online Consultation Experience.
How to deactivate ‘book feature’ to encourage social distancing
How to deactivate ‘book’ feature to encourage social distancing (and enable call and online consult) In light of the current COVID-19 outbreak, if you wish to deactivate the book feature for your practice, here are the steps you can follow. You can also enable ‘online consult’ for individual doctors to provide consultations to patients via […]
Empowering patient experience with digital healthcare
About Fortis Fortis Healthcare Limited is one of the leading integrated healthcare providers in India. The healthcare verticals of the company primarily comprise hospitals, diagnostics and day care speciality facilities. Currently, the company operates its healthcare delivery services in India, Dubai and Sri Lanka with 43 healthcare facilities (including projects under development), approximately 9,000 potential […]
FAQs for Insta
FAQs for Practo Plus
How do I start my online consultation? You can start your consultation from two sections on the Practo app home screen. 1. Clicking on Start Free Consultation button on the Plus Membership card.2. Clicking on Instant Video Consultation on the App Home Page. You can then select your speciality and start your free consultation. Practo […]
FAQs for Practo Prime – Patients
FAQs for Practo Prime – Providers
FAQs for Practo Consult – Patients
How does an online consultation work?We help you connect to a doctor in just 60 seconds. All you have to do is tell us your symptoms or health problems, choose the speciality, make a payment. Once payment is made, we alert our panel of verified, high-quality doctors and allocate a doctor to your consultation. In […]
Frequently Asked Questions about Practo
What does Practo do? Our vision is to simplify healthcare by making quality healthcare more accessible, affordable and convenient Practo connects the entire health ecosystem together – patients, doctors, pharmacy, diagnostics, clinics, hospitals and other partners, to generate exceptional value and service for all, esp. the end consumers. We integrate different parts of the healthcare […]