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Articles Tagged: data security

Digital diligence

Over the years, our commitment to serving the doctors has only increased, and our partnership with you continuously drives us to do more, better. Data Privacy and Security has always served as one of the founding philosophies of Practo and we go to great lengths to make sure that it continues and evolves, come what […]

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Customer Support

For Providers

You can contact our customer service team at support@practo.com for prompt online assistance with any inquiries or concerns you may have.


For Consumers

You can have a live chat with our agents by downloading the Practo app. Here are the download links:
Android: Click here to download
IOS: Click here to download


Nodal Officer

If your complaint remains unresolved or you are dissatisfied with the response from our support team, you can escalate to our Nodal Officer, Mrs. Chaitra, at practo-nodal-officer-team@practo.com



Grievance Officer

In the unlikely event that your issue remains unresolved to your satisfaction despite escalating to our Nodal Officer, you can reach out to our Grievance Officer, Mr. Anshul, at practo-grievance-officer-team@practo.com

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