Physician EMR – Practo Help

Prescriptions for chronic lifestyle diseases

You can easily make prescriptions for chronic lifestyle diseases, containing predefined lifestyle advisory. You just have to choose from a pre-set lifestyle advice template (which you can edit if needed), while you make a prescription. In the prescriptions screen, click on the templates tab. Here, you’ll see a list of medical conditions. Once you click […]

All About Lab Tests & Lab Management in Practo Ray Physician EMR

Practo Ray Physician EMR simplifies & digitizes the ordering of lab tests and managing of an in-house lab. Both doctors and staff (lab technician, data entry operator, receptionist, etc.) can use these features to prescribe lab tests, manage an in-house lab and send patients status alerts. Doctor workflow: How do I prescribe lab tests? You can prescribe lab tests […]

Customer Support

For Providers

You can contact our customer service team at support@practo.com for prompt online assistance with any inquiries or concerns you may have.

For Consumers

You can have a live chat with our agents by downloading the Practo app. Here are the download links:
Android: Click here to download
IOS: Click here to download

Nodal Officer

If your complaint remains unresolved or you are dissatisfied with the response from our support team, you can escalate to our Nodal Officer, Mrs. Chaitra, at practo-nodal-officer-team@practo.com

Grievance Officer

In the unlikely event that your issue remains unresolved to your satisfaction despite escalating to our Nodal Officer, you can reach out to our Grievance Officer, Mr. Anshul, at practo-grievance-officer-team@practo.com