Creating Medical Certificate

Go to Records section in your Ray account. Click on the Files tab under the EMR section in the left pane. Click Medical Leave Certificate under Generated Files section and click on the Add button in the top-right corner. The screen displaying the list of your patients will appear. Select a patient from this list. […]

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Billing from the Calendar

Please Note: These features apply only to Ray users who have purchased a subscription after 11/04/2016.  The rest of the users will get the Calendar upgrade shortly. What is this feature? We’ve just updated our Billing system to let you directly add bills from your calendar. How do I add bills now? You can continue […]

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How do I Invoice a Product?

This feature is now a part of Practo Ray Pro plan. You can see how to invoice a product by looking at this video. You can also read about it below. Step 1: Go to Billing > Invoices > Add Invoice On the right, you’ll see two new tabs – Prescriptions, and Inventory. You can […]

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Cancel an invoice

Cancellation of an invoice can vary depending on whether your patient has already made a payment against the invoice or not. Scenario 1: If your patient has already made a payment Step 1: You can search for your patient for whom you want to cancel the invoice, using the search option. To learn how to […]

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Case Sheet Print Settings

To access your case sheet print settings, click on the Settings icon on the top right corner. You will see a dropdown menu. Click on the Settings option . You will be directed to a new page with a list on the left side. Click on ‘Printouts’ from the list on the left side of […]

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Prescription Print Settings

To change your prescription print settings, click on the Settings icon on the top-right corner. You will see a drop down menu, click on ‘Settings’ here. You will be directed to a new page with a list of the left side. Click on ‘Printouts’ from within the list on the left side of your screen. Click […]

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