Activating Email and SMS notifications for your staff

Using the notifications feature helps your clinic and your staff to stay updated at all times. The multi-channel notifications ensure that they never miss out an appointment. You can choose what kind of notifications need to be sent to doctors/staff that are working at your clinic. To activate Email and SMS notifications to your staff, […]

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Sending automated Email reminders to patients

To change the content of the emails that are sent from your Practo Ray account. Click on the Settings icon in the top-right corner. You will now be able to see a drop down menu. Click on ‘Settings’ located within this drop down menu. You will now be directed to a page which has all […]

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Sending personal birthday greetings to patients

Birthday wish SMS You can even personalize the SMS sent to your patients on their birthdays. To customize the birthday SMS, click on the Settings icon on the top-right corner. You will now be able to see a drop down menu. Click on ‘Settings’ located within this drop down menu. You will now be directed to […]

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How to customise your SMS to patients

To change the content of your Appointment or Follow Up SMS text, click on the Settings icon on the top-right corner. You will now be able to see a drop down menu. Click on ‘Settings’ located within this drop down menu. You will now be directed to a page which has all details regarding your practice. To […]

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Sending SMS to patients

Sending Festive Greetings to patients via the SMS Center To send SMS’s to your patients, click on the Communications tab on the menu bar and select ‘SMS Center’. Now, select all the patients that you want to send the SMS to by checking the boxes next to their names.   Once the recipients have been […]

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Activating notifications for doctors

Activating notifications for doctors You can choose what kind of notifications need to be sent to doctors that are working at your clinic. This is done when you add a new doctor to your practice. Click on the Settings icon on the top-right corner. You will see a drop down menu, click on ‘Settings’ here. […]

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Communicating with your staff and patients

A key feature of Practo Ray is that it allows you to stay in touch with your patients. Apart from regular SMS’s or emails that can be sent to your patients, it even helps you stay on top of all scheduled appointments so that you are always one step ahead. The Communications tab is located […]

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Check Upcoming Birthdays and Follow Ups

Step 1 of 2: On the menu bar you will find the ‘Communications’ section. Click on it.   Step 2 of 2:  To get the entire list of upcoming birthdays and follow ups, click on ‘Upcoming Followups & Birthday Wishes’.

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