Practo Reach – Practo Help

How to Change Primary Doctor in Reach Dashboard

Step 1: Open www.practo.com & click on the Login / Signup option at the top right corner. Here please login using your registered mobile number/ email using password or OTP. Step 2: Select ‘Switch to provider products’. Or If you are already logged in any Practo products then click on “Reach” from the left navigation […]

Practo Reach – FAQs

How does Practo Reach work? Practo Reach provide clinics, hospitals & healthcare practices more visibility by showing highly targeted, contextual information cards about the practice to patients as they search for doctors on Practo.com. These cards are served automatically based on the patient’s search, to ensure relevance and quality. Any registered healthcare practice can opt […]

Customer Support

For Providers

You can contact our customer service team at support@practo.com for prompt online assistance with any inquiries or concerns you may have.

For Consumers

You can have a live chat with our agents by downloading the Practo app. Here are the download links:
Android: Click here to download
IOS: Click here to download

Nodal Officer

If your complaint remains unresolved or you are dissatisfied with the response from our support team, you can escalate to our Nodal Officer, Mrs. Chaitra, at practo-nodal-officer-team@practo.com

Grievance Officer

In the unlikely event that your issue remains unresolved to your satisfaction despite escalating to our Nodal Officer, you can reach out to our Grievance Officer, Mr. Anshul, at practo-grievance-officer-team@practo.com