When does Practo Ray send SMS to my customers regarding their memberships?

We’ll intimate your customers when:

When they purchase a membership:

message-app 1

When the membership balance is deducted.

message-app 3

When the customer makes a payment. (Pro plan only)

message-app 2


When their membership is about to expire.

message-app 4

We’ll also create smart groups for all your membership types to make it easy to reach out to them. You can see these groups from the Records screen:



…or the SMS Center: