Follow-up in Instant Consultations

Follow-up consultations are an important part of any medical practice and at Practo, we provide patients with a free follow-up for 7-days. This practice allows patients to come back to the healthcare provider for further information or modification of the treatment (investigation reports, change of medicines, alternative medicines, proactive care, etc.) or more importantly, to […]

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Role-based access on Practo Pro app

Clinic owners can now grant restricted access to their consultants, receptionists and front-desk executives, based on their roles. Please note: Staff access can be granted only from Practo Ray on the desktop. Here’s how clinic owners and admins can grant app access to their staff. Clinic owners and admins can go to Settings > Practice […]

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How do I enable Caller ID on my iPhone?

Note: This feature is only available on devices running iOS 10 or higher. Follow the steps below to setup Caller ID on your iPhone: 1. Go to “Settings” on your iPhone and select “Phone” 2. Click on ‘Call Blocking & Identification’ 3. Switch on the button for Practo Pro app (as shown in the image below) and the […]

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FAQs for Practo Pro – For Doctors

1. Why do I need to migrate to a different app? The Practo Partner app packs a powerful punch. It brings together all of Practo’s products in a single app. This includes Ray, Consult, Health Feed, Reach and Feedback in addition to Profile. Ray is a software that digitises your practice and helps you manage […]

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