How to Change Phone Number and Email Address in Ray

Go to the Profiles section in your Ray account. Locate your name on this page and click on Edit Profile button. Go to the Contact section and click on the Edit button. Change your mobile number and/or your email id and click save. You’ll be notified that your changes are saved.

Read More

How to Delete a Patient

Click on the Profile tab in the Records section to see the list of your patients. Click on the patient’s profile you want to delete from the list. You’ll be directed to the web page shown below. Click Edit Patient Profile. You’ll see this screen with detailed patient info. Click Delete Patient button on this […]

Read More

How to Add Medical History of Patients

Log into your Ray account and go to Records. Once you click on Records, following screen appears. Select the Profile tab in the left pane. Click on the desired patient profile. In the patient’s profile, locate the Medical History section on the right side of the page. Click Edit. On clicking Edit, following screen appears. […]

Read More

Editing Consultant Profiles

Once you have added a consultant to your practice, we’ll send a Welcome e-mail to the mail ID you have specified. If the consultant accepts your invite, we’ll send him an email with their login details. If they accepts the invite, only they can edit their profile. The edit button on the profiles page will be disabled for every one […]

Read More

How do I add/remove the Appointment Widget to my Facebook page?

If your clinic has a Facebook page, you can also add an appointment booking widget to it, so people can book appointments directly from your Facebook page. Step 1: Go to Profiles -> Widgets -> Facebook   Step 2: Click on Install Facebook App. You’ll be taken to this page, where you can select your […]

Read More

How do I add Widgets to my website?

If you have a website of your own, you can let patients book appointments directly from your website. All you need to do is add a widget to your website. Let’s see how.   How Do I Uninstall Widgets? You uninstall this widget from your website by removing the widget’s code from your website’s code. […]

Read More