Prime Consult – Rescheduling video consultations

Rescheduling video consultations Doctors can reschedule video consultations to a later time. Reschedule is allowed up to 15 minutes before the consultation scheduled time and is only allowed once per consultation. We understand that given a doctor’s busy schedule, there may be times when they’re unable to attend to a patient in the committed time. […]

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Prime Consult T&C Changes FAQ

Q1. What is changing? We are changing two things -: The legal entity of your current contract for “Practo Prime Online Consultation” changes from “Practo Technologies Pvt Ltd” to “Qikwell Technologies India Pvt Limited” (Qikwell). Qikwell is part of the Practo group of companies, i.e both Practo technologies and Qikwell are 100% owned by the […]

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Prime Consult – Onboarding

1. Click here to download the document for Prime Online Onboarding. 2. Click here to download the document for Telemedicine Practice Guidelines. 3. Click here to watch the video for delivering great Online Consultation Experience.

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FAQs for Practo Prime – Patients

What is Practo Prime?Practo Prime is the best visit experience you can get when you need to visit the doctor of your choice. It assures you;1. 15 minute wait time: Prime clinics/hospitals commit to wait times as low as 15 minutes. Many patients experience even lower!2. 24×7 instant booking: You can search and select the […]

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FAQs for Practo Prime – Providers

What is Practo Prime?Practo Prime is a technology product designed for clinics and hospitals which lets them deliver an exceptional visit experience to patients. It enables the clinics to provide instant online booking and other assured benefits to patients like 15 min wait time, advanced calling system and assured meeting with the doctor of their […]

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e-Mandate: Monthly payment option

Monthly payment for Prime with zero extra charges! What is the e-mandate option? E-mandate, lets you pay for Prime in easy monthly instalments instead of the one-time lump-sum payment for the entire duration.  Benefits you get –  Say goodbye to hefty down payments Pay ₹0 interest on instalments No extra processing charges Extend Prime subscription […]

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Practo Prime Integration

Track patient walk-ins more accurately by enabling Practo Prime Integration By enabling Practo Prime Integration, you can track patient walk-ins more easily by checking in patients automatically! When you perform any of the following actions, the patient is automatically checked-in on your Prime dashboard: Manual Check-in : When a patient arrives at the clinic for […]

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