Dental EMR – Practo Help

All about Lab Tracking in Practo Ray Dental EMR

What are the key benefits of Lab Tracking? Lab Tracking lets you Stay in control of your high-value procedures such as crowns, bridges and dentures Monitor and update the status of your lab orders conveniently in a single dashboard Control revenue-flow better as a major chunk of your revenue depends on the orders sent to […]

All About Dental Charting

What is a Dental Chart? Dental Chart is an Dental EMR feature that lets you easily create a visual documentation of your observations to educate your patients. You can also save your observations in the medical record and share them via email or printouts while you continue using your familiar notations with customisable legends and freehand tools. […]

Customer Support

For Providers

You can contact our customer service team at support@practo.com for prompt online assistance with any inquiries or concerns you may have.

For Consumers

You can have a live chat with our agents by downloading the Practo app. Here are the download links:
Android: Click here to download
IOS: Click here to download

Nodal Officer

If your complaint remains unresolved or you are dissatisfied with the response from our support team, you can escalate to our Nodal Officer, Mrs. Chaitra, at practo-nodal-officer-team@practo.com

Grievance Officer

In the unlikely event that your issue remains unresolved to your satisfaction despite escalating to our Nodal Officer, you can reach out to our Grievance Officer, Mr. Anshul, at practo-grievance-officer-team@practo.com