Terms – Practo Help

Amazon Pay Gift Card Terms and Conditions

Amazon Pay Gift Card can be seamlessly converted to Amazon Pay balance. Now customers can use their amazon pay balance to shop across 15cr+ products on Amazon, recharge their mobile numbers & purchase vouchers of 150+ brands on Amazon. Not only this, Amazon Pay balance can be used to pay on 3rd party merchants like […]

Practo – OPD SaaS – Terms and Conditions

This Subscription Agreement (hereinafter “Agreement”) is a legal contract between you, (hereinafter referred to as “Subscriber”) and Practo Technologies Private Limited with its principal place of business located at 165/5, RPS green, Dollars colony, JP nagar 4th phase, Bangalore, 560076 (hereinafter referred to as “Practo”), for access to the Practo Software. BE SURE TO CAREFULLY […]

Customer Support

For Providers

You can contact our customer service team at support@practo.com for prompt online assistance with any inquiries or concerns you may have.

For Consumers

You can have a live chat with our agents by downloading the Practo app. Here are the download links:
Android: Click here to download
IOS: Click here to download

Nodal Officer

If your complaint remains unresolved or you are dissatisfied with the response from our support team, you can escalate to our Nodal Officer, Mrs. Chaitra, at practo-nodal-officer-team@practo.com

Grievance Officer

In the unlikely event that your issue remains unresolved to your satisfaction despite escalating to our Nodal Officer, you can reach out to our Grievance Officer, Mr. Anshul, at practo-grievance-officer-team@practo.com