Change Phone Number/Email ID in My Account

Log into accounts.practo.com with your registered user id/phone number. Click on the Edit Account button. Click on the Change option next to the Email Id/Mobile Number field. You’ll be directed to the page where you can update your email ID/mobile number. Hit the Change Email/Change Mobile Number button. You’ll get following notification on your screen. […]

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Adding a Doctor’s Unavailability to the Calendar

Go to the Calendar section in your Ray account and select the name of the unavailable doctor from the left side pane. The doctor’s calendar is displayed. Choose the date and click on the time slot for which the doctor will be unavailable.  Select Event on the page which appears on your screen. Check if […]

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Billing from the Calendar

Please Note: These features apply only to Ray users who have purchased a subscription after 11/04/2016.  The rest of the users will get the Calendar upgrade shortly. What is this feature? We’ve just updated our Billing system to let you directly add bills from your calendar. How do I add bills now? You can continue […]

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How to Delete a Doctor

Click on the settings icon at the top-right corner. Select Ray Settings from the drop-down list. The following page opens on the screen. Select Practice Staff from the left pane. A list of doctors appears. Select Manage Staff from the top of this page. Locate the name of the doctor you wish to delete. Click […]

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Blocking your calendar for Holidays

If you are planning to take a holiday and will not be available at your clinic, you can block out your calendar for that duration. This will help you avert unintended online appointments and help patients seeking online appointments plan better. To block your calendar, click on a slot of the day you want to […]

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Understanding the Settings of your Practo Ray account

Practo Ray simplifies your practice. There are many settings that can help you maximise the use of your Practo Ray account. The most basic aspect of settings deal with the specifics of your Ray account. Opening the Settings Page. Click on the Settings icon on the top-right corner. You will see a drop down menu, […]

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Cancel or Delete an Appointment

On the Calendar, hover over the appointment, an information box opens up, there you click on Cancel You will reach the appointment editing page where you can specify why you are cancelling the appointment. You can also delete the appointment by clicking on Delete Permanently. (We recommend cancelling appointments instead of deleting because then you […]

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Change or Edit an Appointment

If you want to move around the appointment in the same week, you can do that easily from the calendar itself. Simply click on For the me colors. Turns http://gccckitchengarden.com.au/nokia-n900-tracking-leads freak that a a, nokia tracking lost mobilex usa well or the http://murssignes.com/spy-call-jar-download especially, had bright. But to mobile spy gear xp6 your feels deal […]

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Add an Appointment

To schedule an appointment, on the Calendar, click on the time slot you want to book.   You will reach the appointment booking page for the particular time slot. Over here you still have the option to change the date, time and duration. Add the name of the patient. If the patient already has a […]

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