Ray software is now compliant with GST from 01 July 2017

Goods & Services Tax (GST) is an indirect tax throughout India to replace taxes levied by the central and state governments which include Central Excise Duty , Commercial Tax, Value Added Tax , Central Sales Tax, Octroi, Purchase Tax and Advertisement Tax. It will be levied on all transactions such as sale, transfer, purchase, barter, lease, or import of goods and/or services. There will […]

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How to Delete a Doctor

Click on the settings icon at the top-right corner. Select Ray Settings from the drop-down list. The following page opens on the screen. Select Practice Staff from the left pane. A list of doctors appears. Select Manage Staff from the top of this page. Locate the name of the doctor you wish to delete. Click […]

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Blocking your calendar for Holidays

If you are planning to take a holiday and will not be available at your clinic, you can block out your calendar for that duration. This will help you avert unintended online appointments and help patients seeking online appointments plan better. To block your calendar, click on a slot of the day you want to […]

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How do I Invoice a Product?

This feature is now a part of Practo Ray Pro plan. You can see how to invoice a product by looking at this video. You can also read about it below. Step 1: Go to Billing > Invoices > Add Invoice On the right, you’ll see two new tabs – Prescriptions, and Inventory. You can […]

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Know the daily and monthly stock consumption of an item

This feature is now a part of Practo Ray Pro plan. To know the daily and monthly consumption of an item, on the menu bar click on reports and Select Report Category as ‘Inventory’ On the right, select the category “Daily Stock Consumption Item Wise”, then you select the “Item Name” from the drop down […]

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Cancel an invoice

Cancellation of an invoice can vary depending on whether your patient has already made a payment against the invoice or not. Scenario 1: If your patient has already made a payment Step 1: You can search for your patient for whom you want to cancel the invoice, using the search option. To learn how to […]

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Sending customised SMS to your staff

To send customised SMS to your staff, click on the Communications tab on the menu bar. You will be directed to a new page with three tabs located on top. You can choose to send information to members of your staff by clicking on the SMS Center tab and then clicking on the ‘Staff’ tab . This will show […]

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How to send SMS’s to groups

To send SMS’s to groups, click on the Communications tab which is located on the menu bar. You will be directed to a new page with three tabs located on top. Click on SMS Center. You can select specific groups that you want to contact by clicking on ‘Groups’ located within the SMS Center.   […]

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How to change the password for your Practo Ray account

You can change the password for your Practo Ray account at any time. To change the password, click on the Settings icon on the top-right corner. You will see a drop down menu, click on ‘My Account’ here. You will be taken to your accounts page. Select the option to ‘Change password’ by clicking it. […]

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