Editing your Practo Profile

You can edit your Practo.com Search profile from Ray. Click on Profiles from the top-navigation menu. You’ll see this page, with all the profiles of the doctors in your clinic. Here, you can edit your own profile only, by clicking on the Edit Profile button. If you want to edit the profile of other doctors, […]

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What is Practo Instant?

Practo Instant is the Appointment Booking System which allows patients to view real-time availability and book instant appointments with doctors & practices, using Practo’s website and smartphone apps. Practo Instant was previously known as ABS. Using Practo Instant, appointments booked by patients through Practo are automatically added to the Practo Ray scheduler, since Practo Instant is pre-integrated with Practo Ray. Moreover, […]

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Why should I use Practo Instant?

You should use Practo Instant if you would like to receive appointments from the Practo website and mobile app and instantly sync them to your Practo Ray calendar. Practo Instant also provides a great appointment booking experience to patients, allowing them to view available slots in your calendar in real-time and book instant appointments. Read more: What […]

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How to Activate/Deactivate Practo Instant

If you want to understand what is Practo Instant, you can read a detailed article here. To Activate Practo Instant You need to first login to your Practo Account. Then on the Menu, click on Profiles.   You’ll reach the Profiles page from where you can change all the details of your public profile on Practo. Right […]

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In what cases can Practo deactivate Practo Instant?

Practo may deactivate Practo Instant for a practice if it finds that appointments are not honoured as scheduled. Practice owners will be informed when Practo Instant is deactivated for their practice. An excerpt from our policy is mentioned below: First case of appointment not honoured due to doctor’s non-availability: A warning is issued to the practice owner by email and phone […]

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How Search Works: Practo Listing Algorithm

Helping patients find the right Healthcare Provider (HCP) based on their needs, is at the core of Practo’s vision. We combine factual information, along with signals from past patients, and understand a patient’s search query – their specific health problem, desire for convenience, etc.  – to give them the most relevant options, when making this […]

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Practo – Patient FAQs

  Why are you listing Doctors, if it is a walk in clinic/hospital? We aim to be the one place where patients can find the right doctor. This is our primary goal and as the second step we help in making your visit happen with ease. If the doctor/clinic/hospital only has a walk-in facility, we […]

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Practo Search Listings – Doctor FAQs

Is the profile listing free? Are there any other conditions for listing? Listing of your profile is completely free. We do not charge for listing the profile or for subsequently booking appointments with you. The basic conditions for listing are: That you agree with the terms and conditions of use as specified by Practo.com That […]

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Automated Profile Expiry – To Ensure All Profiles are Up-to-date

In order to keep all Doctor/Clinic/Hospital information on Practo up-to date, we have an Automated Profile Expiry Mechanism in place. Your profile will automatically expire and get delisted in 10 weeks if you do not log into your account and confirm that the current details are up to date You will receive a notification on email […]

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