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Is Practo Instant a part of Practo Ray or any other Practo services or products?

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Practo Instant functionality is an independent service and is not a part of the Practo Ray subscription.

It is made available as a pre-integration to Ray customers, subject to terms. Practo reserves the right to enable or disable the functionality at its discretion.

Read more: What is Practo Instant? and In what cases can Practo deactivate Practo Instant?

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Customer Support

For Providers

You can contact our customer service team at support@practo.com for prompt online assistance with any inquiries or concerns you may have.


For Consumers

You can have a live chat with our agents by downloading the Practo app. Here are the download links:
Android: Click here to download
IOS: Click here to download


Nodal Officer

If your complaint remains unresolved or you are dissatisfied with the response from our support team, you can escalate to our Nodal Officer, Mrs. Chaitra, at practo-nodal-officer-team@practo.com



Grievance Officer

In the unlikely event that your issue remains unresolved to your satisfaction despite escalating to our Nodal Officer, you can reach out to our Grievance Officer, Mr. Anshul, at practo-grievance-officer-team@practo.com

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