Go to the Profiles section in your Ray account. Locate your name on this page and click on Edit Profile button. Go to the Contact section and click on the Edit button. Change your mobile number and/or your email id and click save. You’ll be notified that your changes are saved.
Articles Tagged: v6
Using your Calendar
Please Note: These features apply only to Ray users who have purchased a subscription after 11/04/2016. The rest of the users will get the Calendar upgrade shortly. Meanwhile, please check our other articles to know about using your calendar. How do I add an Appointment? You can add an appointment by clicking on the […]
How to Delete Expenses
Click on the Settings icon at the top-right corner. Select Ray Settings from the drop-down menu. A new screen appears on the screen. Click on the Expense Types tab in the list under Calendar section. Click on the “x” icon next to the expense you want to delete. You’ll be notified that the expense is […]
How to Delete a Doctor
Click on the settings icon at the top-right corner. Select Ray Settings from the drop-down list. The following page opens on the screen. Select Practice Staff from the left pane. A list of doctors appears. Select Manage Staff from the top of this page. Locate the name of the doctor you wish to delete. Click […]
How to Delete a Patient
Click on the Profile tab in the Records section to see the list of your patients. Click on the patient’s profile you want to delete from the list. You’ll be directed to the web page shown below. Click Edit Patient Profile. You’ll see this screen with detailed patient info. Click Delete Patient button on this […]
How to Add Medical History of Patients
Log into your Ray account and go to Records. Once you click on Records, following screen appears. Select the Profile tab in the left pane. Click on the desired patient profile. In the patient’s profile, locate the Medical History section on the right side of the page. Click Edit. On clicking Edit, following screen appears. […]
Re-Synchronising Appointments on Practo Ray
What does Resync do? When you Resync appointments on Ray, appointments from all your channels like practo.com, from your Practo Tab, and on Ray, gets synchronised again on the calendar you see. Think of it as a Refresh option for your appointments page. How do I Resync my appointments? You can resync your appointments from the […]
Accessing Practo Ray Offline, with the Smartphone App
You can access your practice information in Practo Ray without an internet connection! Simply use the Practo Ray App on your smartphone. Download the free app now: Here’s what you can do offline: View and manage your daily practice schedule Book new appointments or reschedule existing ones View and manage Patient Contacts Add new patients or update […]
Blocking your calendar for Holidays
If you are planning to take a holiday and will not be available at your clinic, you can block out your calendar for that duration. This will help you avert unintended online appointments and help patients seeking online appointments plan better. To block your calendar, click on a slot of the day you want to […]
How do I avoid overbooking a Venue?
Appointment Categories for booking a Venue For procedures like surgeries or examinations requiring specialized equipment, there is a chance that two patients are scheduled at the same time or for overlapping time periods. That results into inconvenience for patients, doctors, and staff alike. To avoid such situations, it is recommended to use “Appointment Categories” option […]