Medical Consent Forms Are Now on Practo Tab!

Update: New! Consent Form Editor. Details below.  You can now collect medical consent from your patients on the Practo Tab. This form lets you collect an electronic signature from the patient. The ‘Consent Form’ icon is available on the patient home screen. You can either click this or select ‘Patient Records’ and from there go […]

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How to Check Feedback in Tab’s Feedback Dashboard

Switch on your Practo Tab and click on the hamburger (triple bar) icon on the top-left corner of the screen. Select Feedback from the navigation menu. The following screen showing Feedback Summary appears. You can have a quick glance at total recommendations, clinic experience, waiting time, ambience, etc. in this section. If you wish to […]

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Uploading Videos on Practo Tab

Here’s how you upload a video onto your Practo Tab. Connect the Practo Tab with a Micro-usb to your computer or laptop. Tap on “USB connected” notification on notification bar on the Tab. Turn on USB storage. Tap on ‘OK’ button shown on pop up message. The Tab will appear as a storage device (like […]

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Practo Tab Delivery

How do I get a Practo Tab? Place your Order online from My Accounts in Practo Ray. You will then receive an email with the quotation. After you pay for it, if your order is approved and you get an e-receipt, which can be used as your invoice for the order. As soon as we […]

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Cancellation Policy

When an order is cancelled, the payment is refunded back as per the following criteria, If you cancel an order before it is shipped to you, or if you refuse delivery, a cancellation service charge will be deducted and the the balance amount will be refunded in 14 business days from the date of cancellation […]

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Warranty and Replacement

Does Practo Tab have a warranty period? Practo Tab refers to two items – the tablet hardware the subscription. For the tablet hardware, warranty period is defined in the terms of warranty provided by the tablet brand’s manufacturer. What are the things covered in the warranty? Please refer to the Warranty Statement provided by the […]

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Practo Tab Subscription

I already have a Ray Subscription. Why am I being asked to purchase a tab subscription? A Practo Tab brings the convenience and portability of a Tablet to your practice management tasks. It provides you the added functionality of gathering patient feedback and registering patients at your practice. Where can I check the details of […]

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Reporting a problem with Practo Tab

Finding Support on your Tab. Tap on the Support icon. And you’ll see the Support Dialog Box. You can contact us directly, or report an issue by typing it in the dialog box. What if there is a Hardware issue with my Tablet? The customer should get in touch with the authorized service center of […]

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Setting up Practo Tab for your Clinic

Logging in to Practo Tab for the First time After you’ve charged your tablet and turned it on, you’ll see the login screen. Use your Practo Ray login details to login in to your tablet. You will then be prompted to set a PIN for your Tablet, and be asked to confirm it again. Once […]

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Understanding Practo Tab

What should I find in the Practo Tab box? 1x Tablet 1x Charger 1x Invoice for your tablet 1x Invoice for your subscription. Understanding the keys and navigation of Practo Tab. The Practo Tab uses an intuitive touch system, just like any other Tab. How is Practo Software installed on my Tab? We require your […]

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