Go to Records section in your Ray account. Click on the Files tab under the EMR section in the left pane. Click Medical Leave Certificate under Generated Files section and click on the Add button in the top-right corner. The screen displaying the list of your patients will appear. Select a patient from this list. […]
Category: Calendar
Adding a Doctor’s Unavailability to the Calendar
Go to the Calendar section in your Ray account and select the name of the unavailable doctor from the left side pane. The doctor’s calendar is displayed. Choose the date and click on the time slot for which the doctor will be unavailable. Select Event on the page which appears on your screen. Check if […]
Using your Calendar
Please Note: These features apply only to Ray users who have purchased a subscription after 11/04/2016. The rest of the users will get the Calendar upgrade shortly. Meanwhile, please check our other articles to know about using your calendar. How do I add an Appointment? You can add an appointment by clicking on the […]
How to Delete Expenses
Click on the Settings icon at the top-right corner. Select Ray Settings from the drop-down menu. A new screen appears on the screen. Click on the Expense Types tab in the list under Calendar section. Click on the “x” icon next to the expense you want to delete. You’ll be notified that the expense is […]
How to Delete a Doctor
Click on the settings icon at the top-right corner. Select Ray Settings from the drop-down list. The following page opens on the screen. Select Practice Staff from the left pane. A list of doctors appears. Select Manage Staff from the top of this page. Locate the name of the doctor you wish to delete. Click […]
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Re-Synchronising Appointments on Practo Ray
What does Resync do? When you Resync appointments on Ray, appointments from all your channels like practo.com, from your Practo Tab, and on Ray, gets synchronised again on the calendar you see. Think of it as a Refresh option for your appointments page. How do I Resync my appointments? You can resync your appointments from the […]
Blocking your calendar for Holidays
If you are planning to take a holiday and will not be available at your clinic, you can block out your calendar for that duration. This will help you avert unintended online appointments and help patients seeking online appointments plan better. To block your calendar, click on a slot of the day you want to […]
How do I avoid overbooking a Venue?
Appointment Categories for booking a Venue For procedures like surgeries or examinations requiring specialized equipment, there is a chance that two patients are scheduled at the same time or for overlapping time periods. That results into inconvenience for patients, doctors, and staff alike. To avoid such situations, it is recommended to use “Appointment Categories” option […]
How do I sync my calendar to other calendar apps?
Go to Settings > Calendar > Subscribe You will see the list of doctors in your practice, and a link corresponding to their names. Google Calendar Sync: If you want to Sync it to your Google Calendar, copy the link by clicking on the copy button. Go to your Google Calendar (calendar.google.com) and click on the […]