Follow-up questions are an important part of any consultation. Patient care is of the utmost importance including continuity of care to ensure the best treatment outcomes. 7-Day Follow ups – An opportunity After the initial consultation is complete , patients can reach out to the doctor within 7 days with a maximum of 30 free […]
Author Archives: Practo
Summary Note for every online consultation
Summary Note is a mandate for all online consultations as per the Telemedicine Practice guidelines. Here’s all you need to know: What is a Summary Note? A Summary Note is a digital record of your findings during the consultation, such as provisional diagnosis, along with any advice you may have for the patient, which is […]
Improvements to prescription module on Practo Pro app
In order to enhance the experience of our doctor partners, we have been introducing several features on the Practo Pro app. While we firmly believe these improvements will make their experience on Practo even better, this feature update has been a direct outcome of the valuable and constructive feedback from doctors in our network. As […]
Enhanced Consultations List on Practo Pro App – Feb’21
The latest update of the Practo Pro app for Feb’21 is carrying several important updates to the way the consultation list is being accessed. This has been built based on the feedback from the provider network associated with Practo who offer online consultations on our platform. This new enhanced user interface will simplify the way […]
How to check earnings for online consultations on Practo Pro app
To enable doctors in our network to check their consolidated as well as individual earnings for online consultations on Practo more easily, we have introduced a new feature on the Practo Pro app. Here’s how it works They can get started by first clicking on the ‘earnings’ icon on Practo Pro’s home page. On selecting […]
Policy communication on MTP via Teleconsult
This policy document looks to clarify the stand on giving a prescription for Medical Termination of Pregnancy(MTP)/abortion on Practo teleconsultations. As a user of the Practo app who is looking for advice or a prescription for MTP, we understand your need to terminate your pregnancy. It is a difficult decision to be made as a […]
Importance of accepting all video consultation requests from patients
As the country slowly transitions towards a digital healthcare ecosystem, your willingness to partake in that journey and successfully add greater value to your practice through online consultations is admirable. In this climate, it is heartening to see how well your patients have also adapted to virtual consultations, especially using video as one of the […]
Follow-up consultation updates
Our commitment to delivering exceptional post-consultation experience to patients The year may be coming to a close, but the healthcare concerns that came up in 2020 are far from over. As people continue to take precautions to avoid infections and seek medical help to protect and improve their health, being able to consult a doctor […]
Practo Feedback Guidelines for Patients
Practo Feedback Guidelines for Practo Users Practo collects feedback from patients on their conditions, symptoms and how the doctor helped them get better in order to help other patients choose a doctor that is best suited to solve their health issues. Here are some guidelines to help patients write useful feedback: Keep it Real & […]
Practo Feedback Guidelines for Healthcare Service Providers
Building trust, credibility, and transparency with Practo Feedback We are changing the way India accesses healthcare. We are on a mission to empower patients with the information that they can trust, and we cannot accomplish it without the cooperation of our doctor partners. Feedback is a great way for our clinic/hospital partners to create that […]