Practo Feedback Guidelines for Patients

Practo Feedback Guidelines for Practo Users Practo collects feedback from patients on their conditions, symptoms and how the doctor helped them get better in order to help other patients choose a doctor that is best suited to solve their health issues. Here are some guidelines to help patients write useful feedback: Keep it Real & […]

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Practo Feedback Guidelines for Healthcare Service Providers

Building trust, credibility, and transparency with Practo Feedback We are changing the way India accesses healthcare. We are on a mission to empower patients with the information that they can trust, and we cannot accomplish it without the cooperation of our doctor partners. Feedback is a great way for our clinic/hospital partners to create that […]

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Role-based access on Practo Pro app

Clinic owners can now grant restricted access to their consultants, receptionists and front-desk executives, based on their roles. Please note: Staff access can be granted only from Practo Ray on the desktop. Here’s how clinic owners and admins can grant app access to their staff. Clinic owners and admins can go to Settings > Practice […]

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Establishment Experience Index

What is Establishment Experience Index? It is an aggregate score of factors that directly affect patient experience: 1) clinic ratings, 2) recommendation(s) of doctors by patients, and 3) patients’ wait time (as entered in the feedback form). How to ensure the best possible Establishment Experience Index for my establishment? All three factors that influence the […]

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Practo Prime – Terms and Conditions

Practo Prime  – Terms and Conditions Insertion Order Terms and Conditions The terms and conditions set herein, shall together, with the IO, be read as Agreement, between Practo and Client, capturing the parties’ common understanding for managing business. However, these terms and conditions do not govern the relationship between an end-user and the Client. The […]

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Click-Wrap Subscription Agreement : Ray

This Click-Wrap Subscription Agreement (hereinafter “Agreement”) is a legal contract between you, (hereinafter referred to as “You”, “Your”, or “Customer”) and Practo Technologies Private Limited with its principal place of business located at RPS Green,165/5 Krishnaraju Layout, Landmark: Near Kalyani Magnum InfoTech Park J P Nagar 4th Phase, Bangalore-560076 India (hereinafter referred to as “Practo”), […]

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Practo Reach and CPT: Terms of Use

Practo Reach and CPT: Terms of Use  Practo Reach: Terms of Use :  Practo Reach (“Reach”) is a subscription package which enables institutions, establishments and organizations engaged in the healthcare practices (“Practices”) the opportunity to appear at a superior position among the search results of an End User in a particular zone The Reach subscription […]

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Click-Wrap Subscription Agreement : Ray & Tab

This Click-Wrap Subscription Agreement (hereinafter “Agreement​”) is a legal contract between you, (hereinafter referred to as “You”, “Your”, or “Customer”)​ and Practo Technologies Private Limited with its principal place of business located at RPS Green Space, No 165/5, 1st Main, Krishnaraju layout, JP Nagar, Bangalore – 560076 (hereinafter referred to as “Practo​”), for access to […]

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Ray software is now compliant with GST from 01 July 2017

Goods & Services Tax (GST) is an indirect tax throughout India to replace taxes levied by the central and state governments which include Central Excise Duty , Commercial Tax, Value Added Tax , Central Sales Tax, Octroi, Purchase Tax and Advertisement Tax. It will be levied on all transactions such as sale, transfer, purchase, barter, lease, or import of goods and/or services. There will […]

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