harshnanavaty – Practo Help

Practo Technologies Private Limited (“us”, “we”, or “Practo”, which also includes its affiliates) is the author and publisher of the internet resource www.practo.com (“Website”) on the world wide web as well as the software, services and applications provided by Practo, including but not limited to the mobile application ‘Practo’(together with the Website, referred to […]

Practo Terms and Conditions (Applicable only for UAE)

Practo Technologies Private Limited, on behalf of itself and its affiliates/group companies under the brand “Practo” (“Practo”), is the author and publisher of the internet resource www.practo.com and the mobile application ‘Practo’ (together, “Website”). It has further licensed the Website and the mobile application to Practo Pte Limited (Singapore), Dubai Branch in the United […]

Prime Online – Price Revision

Telemedicine has been around for over two decades, but it’s the last two years that has catapulted it into the spotlight. Ever since the pandemic introduced the masses to teleconsultations as a timely and safe solution to their health woes, it has led to a paradigm change in the healthcare industry. Visible upward growth […]

Follow-up in Instant Consultations

Follow-up consultations are an important part of any medical practice and at Practo, we provide patients with a free follow-up for 7-days. This practice allows patients to come back to the healthcare provider for further information or modification of the treatment (investigation reports, change of medicines, alternative medicines, proactive care, etc.) or more importantly, to […]

Volume 1, Edition 4, October-December 2021

Enabling Prime Online

Please follow the below steps to complete the Onboarding process to enable Prime Online Step 1: Download Practo Pro app and login with mobile number/email id. Step 2 : Tap on the “Consult” icon from the list of available options. Click on “Enable Prime Online” on the next screen. Step 3 : Please go […]

Volume 1, Edition 3, July-September 2021

Volume 1, Edition 2, April-June 2021

FAQs for Cashless Appointments – Providers

What is Cashless Appointments? Cashless Appointments is a feature that lets providers collect the consultation fees online at the time of appointment booking. All Prime providers can accept Cashless payments from the patients for their appointments on www.practo.com What are the benefits of Cashless Appointments? Reduces the chances of patient no-shows and cancellations by […]