You can see how to make a refund against an Invoice and against and Advance here. Refunds Against an Advance: You can see how to refund an Advance from this video. We’ve also included written instructions below that. If you want to Refund Looked into. Lot than how to tell if someone is spying on […]
Author Archives: Practo
Understanding Credits
Credits are the measure with which we calculate the promotional SMSes sent & Practo Hello calls made. The unit is currency, which means in India it is INR, in Singapore is is SGD and in your local currency for your country of operation. Example in INR 1 SMS costs 30 paise. 1 minute of a call […]
Automatic ID Generation for Patients and Invoices
Auto ID Generation: You can automatically generate identification numbers for new patients and new bills that are added to your Practo Ray account. This function is enabled by default when you create your account. In order to view this function, click on the Settings icon on the top-right corner. You will see a drop down menu, […]
Know the daily and monthly stock consumption of an item
This feature is now a part of Practo Ray Pro plan. To know the daily and monthly consumption of an item, on the menu bar click on reports and Select Report Category as ‘Inventory’ On the right, select the category “Daily Stock Consumption Item Wise”, then you select the “Item Name” from the drop down […]
Know when you updated your stock, and how much (All Stock Update History)
This feature is now a part of Practo Ray Pro plan. To know the history of your stock updates, on the menu bar click on reports and Select Report Category as ‘Inventory’ On the right, select the category “All Stock Update History” and you’ll see a table with details on when you added or consumed […]
Know the most consumed items in your Inventory
This feature is now a part of Practo Ray Pro plan. To know the most consumed items in your inventory, on the menu bar click on reports and Select Report Category as ‘Inventory’ On the right, select the category “Top 10 Consumed Items” and you’ll see a graph with your most selling items. In blue […]
Add Planned Procedures to Appointments
On the calendar page, hover your mouse over the appointment and click ‘Edit’ to select the appointment. A new window with all the captured details for the appointment will appear. You can enter the procedures planned for that session in the space provided. You can either choose from the planned procedures or even enter new […]
Check in, Check out, Engage patients, straight from their appointments
On your calendar page, hover over the appointment for which you want to change the status. You will be able to see all the details about that appointment. Change the status for the patient as required by clicking on the button. To know why you need to check in a patient , take a look […]
Make a doctor available for appointments, outside their specified timings
On your Calendar page, select the ‘Availability view’. Once you are on the ‘Availability view’ page, you will be able to see the timings for all doctors at one shot. You will also notice that the time slots where a doctor is unavailable is greyed out. To make the doctor available during that period, simply […]
How to activate and use Quick Booking for adding appointments
Log into your Practo Ray account. On your calendar page, click on the ‘More’ button on the left side. This will show you a host of options. Click on ‘Quick Book’. This will enable the quick book feature. Once you have enabled the feature, any appointment you book will open a page on top of […]