Appointment Categories for booking a Venue For procedures like surgeries or examinations requiring specialized equipment, there is a chance that two patients are scheduled at the same time or for overlapping time periods. That results into inconvenience for patients, doctors, and staff alike. To avoid such situations, it is recommended to use “Appointment Categories” option […]
Author Archives: Practo
Practo Feedback FAQs
1. What is Practo Feedback? If you have a profile on Practo Search, use Practo Ray and/or Practo Tab, Practo Feedback will gather feedback from your patients regarding their experience at your practice, and display it on your Profile page on Practo.com and Practo smartphone apps. 2. How does this help me? Studies have shown that feedback, […]
How do I change the appointment timeslot duration ?
Here is how you can choose the Appointment duration that appears on your Practo.com profile.
How to pay an Invoice
Step 1: Search and select the patient to add the invoice for. Step 2: You can add an Invoice by clicking on Invoices from the menu on the left , and then the Add Invoice button on the right. Step 3: You’ll see a screen where you can add procedures and products to your Invoice: […]
Practo Tab Delivery
How do I get a Practo Tab? Place your Order online from My Accounts in Practo Ray. You will then receive an email with the quotation. After you pay for it, if your order is approved and you get an e-receipt, which can be used as your invoice for the order. As soon as we […]
Cancellation Policy
Can I cancel my tab subscription before the expiry of the subscription period? Sure. You can call our customer support to cancel the subscription and get a refund as per the cancellation policy given below. Cancellation policy for tab subscription: If you cancel an order before it is shipped to you, or if you […]
Warranty and Replacement
Does Practo Tab have a warranty period? Practo Tab refers to two items – the tablet hardware the subscription. For the tablet hardware, warranty period is defined in the terms of warranty provided by the tablet brand’s manufacturer. What are the things covered in the warranty? Please refer to the Warranty Statement provided by the […]
Practo Tab Subscription
I already have a Ray Subscription. Why am I being asked to purchase a tab subscription? A Practo Tab brings the convenience and portability of a Tablet to your practice management tasks. It provides you the added functionality of gathering patient feedback and registering patients at your practice. Where can I check the details of […]
Reporting a problem with Practo Tab
Finding Support on your Tab. Tap on the Support icon. And you’ll see the Support Dialog Box. You can contact us directly, or report an issue by typing it in the dialog box. What if there is a Hardware issue with my Tablet? The customer should get in touch with the authorized service center of […]
Setting up Practo Tab for your Clinic
Logging in to Practo Tab for the First time After you’ve charged your tablet and turned it on, you’ll see the login screen. Use your Practo Ray login details to login in to your tablet. You will then be prompted to set a PIN for your Tablet, and be asked to confirm it again. Once […]