Clinic owners can now grant restricted access to their consultants, receptionists and front-desk executives, based on their roles. Please note: Staff access can be granted only from Practo Ray on the desktop. Here’s how clinic owners and admins can grant app access to their staff. Clinic owners and admins can go to Settings > Practice […]
Author Archives: Practo
Establishment Experience Index
What is Establishment Experience Index? It is an aggregate score of factors that directly affect patient experience: 1) clinic ratings, 2) recommendation(s) of doctors by patients, and 3) patients’ wait time (as entered in the feedback form). How to ensure the best possible Establishment Experience Index for my establishment? All three factors that influence the […]
Practo Prime – Terms and Conditions
Practo Prime – Terms and Conditions Insertion Order Terms and Conditions The terms and conditions set herein, shall together, with the IO, be read as Agreement, between Practo and Client, capturing the parties’ common understanding for managing business. However, these terms and conditions do not govern the relationship between an end-user and the Client. The […]
Digital diligence
Over the years, our commitment to serving the doctors has only increased, and our partnership with you continuously drives us to do more, better. Data Privacy and Security has always served as one of the founding philosophies of Practo and we go to great lengths to make sure that it continues and evolves, come what […]
Click-Wrap Subscription Agreement : Ray
This Click-Wrap Subscription Agreement (hereinafter “Agreement”) is a legal contract between you, (hereinafter referred to as “You”, “Your”, or “Customer”) and Practo Technologies Private Limited with its principal place of business located at RPS Green,165/5 Krishnaraju Layout, Landmark: Near Kalyani Magnum InfoTech Park J P Nagar 4th Phase, Bangalore-560076 India (hereinafter referred to as “Practo”), […]
Practo Reach and CPT: Terms of Use
Practo Reach and CPT: Terms of Use Practo Reach: Terms of Use : Practo Reach (“Reach”) is a subscription package which enables institutions, establishments and organizations engaged in the healthcare practices (“Practices”) the opportunity to appear at a superior position among the search results of an End User in a particular zone The Reach subscription […]
Click-Wrap Subscription Agreement : Ray & Tab
This Click-Wrap Subscription Agreement (hereinafter “Agreement”) is a legal contract between you, (hereinafter referred to as “You”, “Your”, or “Customer”) and Practo Technologies Private Limited with its principal place of business located at RPS Green Space, No 165/5, 1st Main, Krishnaraju layout, JP Nagar, Bangalore – 560076 (hereinafter referred to as “Practo”), for access to […]
Ray software is now compliant with GST from 01 July 2017
Goods & Services Tax (GST) is an indirect tax throughout India to replace taxes levied by the central and state governments which include Central Excise Duty , Commercial Tax, Value Added Tax , Central Sales Tax, Octroi, Purchase Tax and Advertisement Tax. It will be levied on all transactions such as sale, transfer, purchase, barter, lease, or import of goods and/or services. There will […]
How do I make my clinic experience contactless?
With a rising number of patients looking for a completely contactless healthcare experience amid the pandemic, we believe that you have the opportunity to further improve your practice. This is because by transitioning to a contactless experience, you will not only increase patient satisfaction, but also boost your efficiency, automate time-consuming tasks and streamline your […]
How to Use the Reminder Feature on Ray 6.9
Click on the appropriate time slot that you need the reminder for and select the ‘Reminder’ tab. Select between ‘All Day’ or ‘Custom’ and enter the details of the reminder. When you hit ‘Save’, the reminder will appear at the top of your Calendar in the case of an ‘All Day’ reminder, and against the […]