It’s important to establish your presence digitally to be able to expand your base and reach out to new patients. With a Practo Profile, you can connect to potential patients in no time. It helps you: Connect with patients directly Maintain digital presence Respond to patients and their queries The listing on Practo comes absolutely […]
Author Archives: Practo
Adding Appointment in Ray App
Go to the Ray app and click the “+” symbol highlighted in the following picture. Select your patient from the list. Fill in the details including appointment date and time. Click Save.
Creating Medical Certificate
Go to Records section in your Ray account. Click on the Files tab under the EMR section in the left pane. Click Medical Leave Certificate under Generated Files section and click on the Add button in the top-right corner. The screen displaying the list of your patients will appear. Select a patient from this list. […]
How to Check Feedback in Tab’s Feedback Dashboard
Switch on your Practo Tab and click on the hamburger (triple bar) icon on the top-left corner of the screen. Select Feedback from the navigation menu. The following screen showing Feedback Summary appears. You can have a quick glance at total recommendations, clinic experience, waiting time, ambience, etc. in this section. If you wish to […]
Adding a Doctor’s Unavailability to the Calendar
Go to the Calendar section in your Ray account and select the name of the unavailable doctor from the left side pane. The doctor’s calendar is displayed. Choose the date and click on the time slot for which the doctor will be unavailable. Select Event on the page which appears on your screen. Check if […]
How to Change Phone Number and Email Address in Ray
Go to the Profiles section in your Ray account. Locate your name on this page and click on Edit Profile button. Go to the Contact section and click on the Edit button. Change your mobile number and/or your email id and click save. You’ll be notified that your changes are saved.
Billing from the Calendar
Please Note: These features apply only to Ray users who have purchased a subscription after 11/04/2016. The rest of the users will get the Calendar upgrade shortly. What is this feature? We’ve just updated our Billing system to let you directly add bills from your calendar. How do I add bills now? You can continue […]
Using your Calendar
Please Note: These features apply only to Ray users who have purchased a subscription after 11/04/2016. The rest of the users will get the Calendar upgrade shortly. Meanwhile, please check our other articles to know about using your calendar. How do I add an Appointment? You can add an appointment by clicking on the […]
How to Delete Expenses
Click on the Settings icon at the top-right corner. Select Ray Settings from the drop-down menu. A new screen appears on the screen. Click on the Expense Types tab in the list under Calendar section. Click on the “x” icon next to the expense you want to delete. You’ll be notified that the expense is […]
How to Delete a Doctor
Click on the settings icon at the top-right corner. Select Ray Settings from the drop-down list. The following page opens on the screen. Select Practice Staff from the left pane. A list of doctors appears. Select Manage Staff from the top of this page. Locate the name of the doctor you wish to delete. Click […]