As a limited-time special offering, you can now send Christmas greetings via SMS to your customers, in just two steps. To make it super simple for you to wish your customers, the message text is auto-populated and the ‘Groups’ tab is pre-selected, making the entire process a breeze. Here’s how you do it: Step 1: Log in to Practo Ray Step […]
Author Archives: Practo
Editing your Practo Profile
You can update/ edit your Practo.com Search profile. Step 1: Open practo.com homepage & login using your registered mobile number/ email using password or OTP Step 2: Click on ‘Manage your profile’ in top right section Or if you are already logged in any Practo products then click on ‘Profiles’ from left […]
Verifying your Mobile Number
As part of security enhancements to Practo Ray, we are pleased to introduce a secure, mandatory phone number verification for all accounts. This means each practice must have a unique, verified mobile number to access Practo Ray. Here’s how you can verify your number. Step 1: Log in to Practo Ray and go to ‘My Account’ […]
Prescriptions for chronic lifestyle diseases
You can easily make prescriptions for chronic lifestyle diseases, containing predefined lifestyle advisory. You just have to choose from a pre-set lifestyle advice template (which you can edit if needed), while you make a prescription. In the prescriptions screen, click on the templates tab. Here, you’ll see a list of medical conditions. Once you click […]
Choosing dosage and frequency in prescriptions
While you are prescribing drugs to your patients, you can choose from a custom set of intake frequencies. Next to the Drug quantity, you’ll see a field. Once you click on it, you can see a drop-down with the following options: You can choose the frequency you need, and it will get added to your […]
Global Drug Catalogue
Practo Ray comes with a Global Drug Catalogue, from which you can choose from almost 100,000 most commonly prescribed drugs, brands & salt names to prescribe to patients. You can see this catalog when you are making a prescription. How do I use the global drug catalogue? You can find drugs you want to prescribe by […]
SMS in Local Languages
Can’t see this article properly? Download the pdf version What is this feature? You can now send SMS to your patients and staff in languages other than English! Once you select your language, all your patients will receive SMS in the language that you’ve chosen. How do I activate/deactivate it? You can choose the language for your […]
Blocking your calendar for Holidays
If you are planning to take a holiday and will not be available at your clinic, you can block out your calendar for that duration. This will help you avert unintended online appointments and help patients seeking online appointments plan better. To block your calendar, click on a slot of the day you want to […]
Adding and Viewing Birth Histories
How do I Add birth history for my patients? You can add birth histories when you are adding a new patient, or by editing an existing patient’s profile. In that screen, you’ll see the fields to enter the birth history on the right. Once you enter the Birth History details, it will be always be accessible from […]
How do I send Birthday and Anniversary SMS/Emails to my customers?
You can choose to automatically send Birthday and Anniversary SMSes for customers whose phone numbers you have stored. To enable this, click on the settings icon, and click on settings. Under communications option on the left, click on the Wish SMS tab. Here, check the boxes for birthday and anniversary wish SMS. Your customers […]