How to Delete a Patient

Click on the Profile tab in the Records section to see the list of your patients. Click on the patient’s profile you want to delete from the list. You’ll be directed to the web page shown below. Click Edit Patient Profile. You’ll see this screen with detailed patient info. Click Delete Patient button on this […]

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How to Add Medical History of Patients

Log into your Ray account and go to Records. Once you click on Records, following screen appears. Select the Profile tab in the left pane. Click on the desired patient profile. In the patient’s profile, locate the Medical History section on the right side of the page. Click Edit. On clicking Edit, following screen appears. […]

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Uploading Videos on Practo Tab

Here’s how you upload a video onto your Practo Tab. Connect the Practo Tab with a Micro-usb to your computer or laptop. Tap on “USB connected” notification on notification bar on the Tab. Turn on USB storage. Tap on ‘OK’ button shown on pop up message. The Tab will appear as a storage device (like […]

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Re-Synchronising Appointments on Practo Ray

What does Resync do? When you Resync appointments on Ray, appointments from all your channels like practo.com, from your Practo Tab, and on Ray, gets synchronised again on the calendar you see. Think of it as a Refresh option for your appointments page. How do I Resync my appointments? You can resync your appointments from the […]

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Sharing Records with patients

How do I share records with my patients? Records sharing for Billing and EMR is set to ON by default, for all records except your Clinical Notes.  This means as soon as a record is saved, it will be automatically shared with the patient to their phone number, if sharing has been turned on for that […]

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Printing Clinical Notes and Vital Signs

How do I print Clinical Notes and Vital Signs? You can directly print Clinical Notes and Vital Signs along with your prescriptions. Here’s how you do it. Click on Records, and then click on Prescriptions under EMR. You’ll see the list of prescriptions you’ve made. Scroll to the prescription you want to print, and click on the drop-down option […]

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Using supercharged SMS with Practo app link

‘Supercharged SMS’ is a default feature of Practo Ray, and refers to those messages that contain the Practo app download link. This free integration of Practo Ray with the Practo app makes it much more convenient for customers to reach a practice and book future appointments. How do supercharged SMS messages look? Supercharged SMS messages have an additional […]

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Accessing Practo Ray Offline, with the Smartphone App

You can access your practice information in Practo Ray without an internet connection! Simply use the Practo Ray App on your smartphone. Download the free app now:      Here’s what you can do offline: View and manage your daily practice schedule Book new appointments or reschedule existing ones View and manage Patient Contacts Add new patients or update […]

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