The Calendar is the default view of your Ray account. Most tasks required for the clinic can be completed from the Calendar directly. This includes creating and rescheduling appointments, entering basic patient information, checking the number of appointments for the day, checking in patients, tracking patient queue, adding bills etc. 1. This is the overview […]
Author Archives: Practo
Medical Consent Forms Are Now on Practo Tab!
Update: New! Consent Form Editor. Details below. You can now collect medical consent from your patients on the Practo Tab. This form lets you collect an electronic signature from the patient. The ‘Consent Form’ icon is available on the patient home screen. You can either click this or select ‘Patient Records’ and from there go […]
New Navigation
What has changed? You use the navigation bar to access all of Practo Ray’s features. You’ll be able to find the navigation bar at the left of the screen. When you hover your cursor over it, it slides out to reveal all the features you need, like so: When you move your cursor away, it […]
Adding Doctors as Consultants
Adding/Editing a Doctor’s Status as Consultant Click on the settings icon in the top-right corner and select Ray Settings. Go to Practice Staff section and click on the Add Doctor button. Fill in the doctor’s details, select Consultant from the options on the screen and click on the Add Doctor button. You’ll notice that the […]
Online Appointment Booking Facility: Terms of Service
Definitions Partners Practo’s esteemed Partners are doctors, clinic managers, and other medical practitioners, who are listed and have a profile on www.practo.com and comply with the Terms of Use of www.practo.com. Patients Since it’s Practo’s mission to help mankind lead healthier and better lives, Patients are our motivation to work harder every day. Patients are […]
Recommendation Score and Appointment Experience Score
What is Recommendation Score? How is it calculated? Recommendation score is calculated from patient feedback. It is computed by taking into account what percentage of all recommendations are positive. Why is the recommendation score not visible for all doctors? Practo has a display policy of showing recommendation score only if at least 10 recommendations have […]
Using Ophthalmology EMR
What is this Feature? With the Ophthalmology EMR you can: Add Visual Acuity Tests and Detailed eye examination results in Clinical Notes. Generate, print and share Lens prescriptions. Send automated reminders to change contact lens for disposable contact lens users. Send automated eye checkup reminders. How do I add Visual Acuity Tests? You can add them […]
How to Change Primary Doctor in Reach Dashboard
Step 1: Open www.practo.com & click on the Login / Signup option at the top right corner. Here please login using your registered mobile number/ email using password or OTP. Step 2: Select ‘Switch to provider products’. Or If you are already logged in any Practo products then click on “Reach” from the left navigation […]
Change Phone Number/Email ID in My Account
Log into accounts.practo.com with your registered user id/phone number. Click on the Edit Account button. Click on the Change option next to the Email Id/Mobile Number field. You’ll be directed to the page where you can update your email ID/mobile number. Hit the Change Email/Change Mobile Number button. You’ll get following notification on your screen. […]
Getting Login Details if You are Already Listed on Practo
Steps to get login details if: Your Ray account is active: You’ll get an invite on your registered email id. Accept the invite and create a password for your account. If the Ray link is not created: Click on the Claim Profile link in your public profile and request login details. An invite will be […]