You can add or remove Doctors and Other Staff to your practice any time you want. 1. Go to ‘Settings’ among the list of options on the left side of the screen. 2. Select the ‘Practice Staff’ option under Settings to make changes. Here, all the existing Doctors names will be listed. 3. Click on […]
Author Archives: Practo
How to Edit Your Practice Details
Your Practice Details includes the Name, Logo, Specialisation, and Contact Details of your clinic. 1. To edit these details, go to ‘Settings’ among the list of options on the left side of the screen. 2. Select the ‘Practice Details’ option under Settings to make changes to your practice. 3. It is mandatory to mention your […]
Ray 7 Treatment Communications
Note: Treatment Communications is now ready and being used by a select set of early adopter doctors. If you want instant access to this feature, please fill this short form to get instant access. What is treatment communications? This is our new offering that allows doctors to assign ‘treatment communications plans’ to patients with […]
FAQs for Practo Pro – For Doctors
1. Why do I need to migrate to a different app? The Practo Partner app packs a powerful punch. It brings together all of Practo’s products in a single app. This includes Ray, Consult, Health Feed, Reach and Feedback in addition to Profile. Ray is a software that digitises your practice and helps you manage […]
How to Set Your Clinic Timings
1. To set your clinic timings, go to ‘Settings’ among the list of options on the left side of the screen. 2. Select the ‘Calendar’ option under Settings to make changes to your practice timings. 3. You can change the ‘Default Appointment Duration’ from the drop-down list of time slots available and the selected time […]
Cancel or Delete an Appointment
1. Hover over the name of a scheduled patient on the Calendar and select the ‘Delete’ icon next to the doctor’s name. 2. In the window that pops up you can choose the reason for cancellation and opt whether to delete the appointment permanently from the Calendar or not. 3. If you do not select […]
Change or Edit an Appointment
1. You can move an appointment around within the same week by simply dragging it from its existing time slot to the new one. 2. You can choose to notify the doctor and the patient about the new timing and click ‘Save’. When you do this the patient will receive a notification about the appointment […]
Add a Walk-In Appointment
1. Not all the patients you receive will be pre-scheduled. You can easily add a walk-in patient to your Calendar by clicking on the ‘add walk-in appointment’ button over the patient queue. 2. The same window that opens for regular appointments will open up now, but with the time set to when you clicked on […]
Understanding the Patient Queue
1. The list of appointments for the day will be scheduled on the right side of your screen according the timings. 2. Using the drop-down menu option next to each patient’s name you can determine their position in the patient queue. Check in: When a patient arrives at the clinic, check them in. once you […]
Adding an Appointment
1. To schedule an appointment, click on the relevant time slot on the Calendar. 2. A window will pop up where you can enter the patient details, which doctor the appointment is scheduled for, duration of the appointment, as well as whether any procedures have been scheduled. You can add a new or existing patient […]